Privacy policy
🌿 Privacy Policy
Brand: Naniji Natural
Company: Craftgroom Ecommerce Pvt. Ltd.
Registered Office: A-58, Sector 65, Noida – 201301, Uttar Pradesh, India
Last Updated: November 2025
1. Introduction
At Naniji Natural, we value your trust and respect your privacy.
This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, mobile app, or purchase our products.
By using our platform, you agree to this Privacy Policy and consent to the collection and use of your information as described here.
2. Information We Collect
We collect the following types of information to process your orders and enhance your experience:
a. Personal Information
• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Details (processed securely via payment gateways)
b. Non-Personal Information
• Browser type, IP address, and device information
• Date and time of access
• Website usage data, including pages visited and actions taken
c. Cookies & Tracking
We use cookies and similar technologies to:
• Improve user experience
• Remember your preferences
• Analyze website traffic
• Deliver relevant advertisements
You may choose to disable cookies in your browser settings, though this may limit certain features of our website.
3. How We Use Your Information
We use your data only for legitimate business purposes, including:
• Processing and delivering your orders
• Communicating order updates and offers
• Improving website performance and customer experience
• Preventing fraud and ensuring platform security
• Complying with legal obligations
We never sell or rent your personal information to third parties.
4. Sharing of Information
We may share your information only with:
• Trusted third-party partners (e.g., courier services, payment processors) for order fulfillment
• IT service providers for website and database management
• Legal authorities, if required under applicable law or to prevent fraud
All partners handling personal data are bound by strict confidentiality agreements.
5. Payment Security
Naniji Natural uses secure and encrypted payment gateways that comply with industry standards (PCI-DSS).
We do not store your credit/debit card details or banking information on our servers.
6. Data Retention
We retain customer data only for as long as necessary to:
• Fulfill the purpose it was collected for
• Comply with legal and tax obligations
• Resolve disputes and enforce agreements
After this period, data is securely deleted or anonymized.
7. Your Rights
You have the right to:
• Access and review the personal data we hold about you
• Request correction or deletion of inaccurate information
• Withdraw consent for marketing communications at any time
To exercise these rights, email us at privacy@nanijinatural.in or support@nanijinatural.in.
8. Data Protection & Security
We use appropriate technical and organizational safeguards to protect your data from unauthorized access, alteration, or misuse.
However, no online platform can guarantee 100% security. By using our services, you accept this inherent risk.
9. Marketing Communication
With your consent, we may send you promotional emails, newsletters, and product updates.
You can unsubscribe at any time by clicking the “Unsubscribe” link in the email or contacting our support team.
10. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of such third-party websites.
We encourage you to review their respective privacy policies before providing any personal information.
11. Children’s Privacy
Naniji Natural does not knowingly collect personal information from children below 18 years of age.
If we learn that a minor has shared personal data, we will promptly delete it.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in law or company practices.
The revised version will be posted on our website with an updated “Last Updated” date.
13. Contact Us
For any privacy-related queries or complaints, please reach out to:
📧 privacy@nanijinatural.in | support@nanijinatural.com
đź“ž +91-9211229077
đź“Ť Craftgroom Ecommerce Pvt. Ltd.
A-58, Sector 65, Noida – 201301, Uttar Pradesh, India